Lufthansa apologizes after Orthodox Jewish travelers are banned from flight
The incident, which occurred on May 4, 2022, involved passengers from New York transiting in Frankfurt for a flight to Budapest.
The Guardian reports that some of the passengers allegedly refused to wear face masks, which was a requirement of the airline. Thereafter, Lufthansa (LHAB) (LHA) crew allegedly denied all passengers who visibly appeared to be Orthodox Jewish from boarding the flight.
Lufthansa (LHAB) (LHA) regrets the circumstances surrounding the decision to exclude passengers from flight LH 1334 on May 4. Lufthansa (LHAB) (LHA) sincerely apologizes. Please find our statement below: pic.twitter.com/yGXoD62QY1— Lufthansa (@lufthansa) May 10, 2022
“Lufthansa (LHAB) (LHA) regrets the circumstances surrounding the decision to exclude the affected passengers from the flight, for which Lufthansa (LHAB) (LHA) sincerely apologizes,” the airline said in a statement.
“We have zero tolerance for racism, antisemitism and discrimination of any type,” the statement added.
This non-apology fails to admit fault or identify the banned passengers as Jews. It also refers to them as a group, even though many were strangers. They had one commonality—being visibly Jewish. https://t.co/UBOkwY6iYG— ADL (@ADL) May 10, 2022
"This non-apology fails to admit fault or identify the banned passengers as Jews. It also refers to them as a group, even though many were strangers. They had one commonality — being visibly Jewish," ADL said in a tweet.
"In addition to investigating, ensuring accountability and taking steps to repair the harm, including compensating the victims to the extent possible, Lufthansa (LHAB) (LHA), as a German company, has a special responsibility to educate its staff,” ADL continued.
After speaking with Teichtal about the video call, DanDeals reported Spohr’s assertion that Lufthansa’s (LHAB) (LHA) investigation into the incident revealed that the mass denial of boarding was inappropriate. Teichtal also added that Sphor said such treatment represents the antithesis of Lufthansa’s (LHAB) (LHA) mission to connect people and cultures.
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